Client in the West Midlands 
What were the circumstances that caused you to initially look for an adviser? 
To understand all that equity release involves and find out if it was an option for us. 
 
How has Prab Singh helped you? 
Advice on equity release and what to do, all it involves and how we go about it. He helped us with every step and all advice he could give. 
 
Have you seen the outcome you were hoping for? 
Yes, very much so. 
 
What could they have done better? 
Not a thing. Prab stayed in touch for whatever we needed and helped us with any questions we had. 
Client in Buckinghamshire 
What were the circumstances that caused you to initially look for an adviser? 
I needed more money in order to be able to pay for fairly large and expensive jobs in the house; eventually replace the boiler; buy a new car; afford holidays, etc., as well as having savings to call upon when/if needed. 
 
How has Prab Singh helped you? 
He helped me to release equity from the value of my house. 
 
Have you seen the outcome you were hoping for? 
Yes. 
 
What could they have done better? 
Nothing! 
Client in Buckinghamshire 
What were the circumstances that caused you to initially look for an adviser? 
Equity Release 
 
How has Prab Singh helped you? 
Prab gave clear factual advice. Very thorough on all aspects, personal forward financial planning to ensure the process was suitable for me. 
 
I was updated constantly, I knew what to expect and most importantly had Equity Release not been suitable Prab would not have endorsed it…..rare in this day and age! 
 
Have you seen the outcome you were hoping for? 
Yes, definitely! 
 
What could they have done better? 
I don’t really think they could have been any better. 
Client in Devon 
What were the circumstances that caused you to initially look for an adviser? 
The need to raise equity from the property to pay off two existing mortgages without being able to show income to satisfy lending criteria on a traditional mortgage. 
 
How has Prab Singh helped you? 
Advised on and fully explained the implications of an Equity Release mortgage. Searched the market to find a lender who would lend on a difficult property and provide an appropriate LTV that would fulfil my requirements. Perhaps most importantly, in the end, was his extremely proactive stance with the lender, their solicitors and my own solicitor to ensure that the mortgage completed on time, albeit with an extension of time that he was able to negotiate with the lender. His relationship with the lender was of utmost significance to make sure that everything did work out in what turned out to be difficult circumstances. Without him, the mortgage would not have completed. 
 
Have you seen the outcome you were hoping for? 
Absolutely, 100%. 
 
What could they have done better? 
Absolutely nothing! 
Client in Shropshire 
What were the circumstances that caused you to initially look for an adviser? 
Need to move and change from an interest-only mortgage to a lifetime mortgage. 
 
How has Prab Singh helped you? 
He gave us the facts on several ways to achieve our aims, and was very patience with us as we had a few setbacks along the way. We decided on the best option for us and he was with us on the journey to a final completion. Can't thank him enough for his patience, kindness and time as nothing was to much trouble. 
 
Have you seen the outcome you were hoping for? 
Yes we are now in our new home looking forward to the future. 
 
What could they have done better? 
Nothing really. 
Client in the West Midlands 
What were the circumstances that caused you to initially look for an adviser? 
For advice about equity release. 
 
How has Prab Singh helped you? 
He helped me through the equity release without any problems. He was so helpful and I cannot recommend him more. He was marvellous and always there to answer any questions I had. He constantly kept me up to date with all proceedings and I couldn't be happier with his service. 
 
Have you seen the outcome you were hoping for? 
Yes without a doubt. 
 
What could they have done better? 
Absolutely nothing. He was professional and hard working at all times. 
Client in the West Midlands 
What were the circumstances that caused you to initially look for an adviser? 
Needed to redeem existing mortgage and address financial uncertainties due to former business issues. 
 
How has Prab Singh helped you? 
Rated 5 out of 5 stars. He was a real helping hand. The face-to-face, relaxed, warm and friendly guidance by Prab Singh was much welcomed. Also explained options in an informative and succinct manner, with example figures that were easily understood and uncomplicated. Prab guided my wife and myself through the process and kept us fully informed throughout. We are very grateful for his advice and commitment. 
 
Have you seen the outcome you were hoping for? 
Yes. 
 
What could they have done better? 
Very little. 
Client in the West Midlands 
What were the circumstances that caused you to initially look for an adviser? 
Looking to raise money to pay off a high interest 2nd mortgage. 
 
How has Prab Singh helped you? 
Went through our options and found a product that met our requirements. 
 
Have you seen the outcome you were hoping for? 
Yes everything sorted quite quickly. 
 
What could they have done better? 
Nothing. We were very satisfied with everything. 
Client in Oxfordshire 
What were the circumstances that caused you to initially look for an adviser? 
Wanted equity release to help me in the purchase of another property. 
 
How has Prab Singh helped you? 
Dealt with my requirements very quickly and all very well explained. 
 
Have you seen the outcome you were hoping for? 
My requirements have been met completely. 
 
What could they have done better? 
Nothing, very satisfied. 
Client in Nottinghamshire 
What were the circumstances that caused you to initially look for an adviser? 
Acting for my 95 year old Aunt, I was looking for a means to raise funding for her long term care. She was close to exhausting her liquid cash assets and needed to find someway to use the capital locked up in her home to finance the care. 
 
How has Prab Singh helped you? 
Prab looked at the range of products that might be available to help my Aunt in this situation and found that most were not available to a person of her age. He eventually found one Equity Release/Lifetime mortgage product that addressed the problem. 
 
Have you seen the outcome you were hoping for? 
Yes we have finally received the lifetime mortgage and have used it to purchase my Aunt's future care needs. 
 
What could they have done better? 
No, it was all handled very comprehensively and professionally. 
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